SpringHill Suites by Marriott Cleveland Independence

“Conveniently located of the highway. Great breakfast every morning. I got my Marriott Bonvoy points without an issue as the system automatically recognized me. Auto checkout through the Bonvoy app, so no waiting in line for that. Easy check in. Keyless entry to the room. I stayed for two nights for business as a solo traveler. Nearby restaurants, but there's also a small bar in the hotel. As it was a short stay for me I didn't use any of the extra facilities so no comment there. The one non-ideal item was the TV position in the room. It didn't line up with any seating area - the desk, the sofa, or the bed.”

“Stayed here for a short work trip recently. Staff members were friendly and helpful. The breakfast was standard offerings, however Candy, who sets up breakfast was not standard. She was so sweet and friendly and clearly prided herself in her work. I am an early bird and breakfast was always ready to go at 6:30am sharp and the food was always arranged with care. She would always say good morning and ask how my stay was going showing genuine concern. I hope management will recognize her efforts as it is not every day that you see someone who is so kind and intentional in putting genuine care into their work.”

“Great service! Clean and fantastic place to stay. Lots of people but did not feel busy clean shared areas. Only complaint is the wifi was not connecting well with my devices had to call in. Hopefully it will be fixed next time we stop by.”